शुल्क वापसी की नीति

At Vedickriti, we carefully select and prepare our spiritual products to ensure that they reach you in good condition. If you receive a product that is damaged, defective, incorrect, or significantly different from what was described, we are happy to assist with a return and refund.

1. Return Window

You may request a return within 3 days of receiving your order.

Return requests made after 3 days from delivery may not be accepted.

2. Eligible Returns

A return may be requested if:

• The product is damaged when received
• You received the wrong product
• The product is defective
• The product is significantly different from the product description

To help us process your request quickly, please contact our customer support team as soon as you notice an issue.

3. Opened or Used Products

Products may be returned even if they have been opened, worn, or used, provided the return is related to an eligible issue listed above.

This includes spiritual products such as Rudraksha, Malas, and other products sold by Vedickriti.

However, we may review the condition of the product before approving the refund.

4. How to Request a Return

To request a return, contact us within 3 days of receiving your order.

Please provide:

• Your order number
• A description of the issue
• Clear photographs or videos showing the product and the issue, where applicable

Our team will review the request and provide you with the next steps.

Customer Support
📧 KritiVedic@gmail.com
📞 +91-8679229227

Customer support hours: Monday–Friday, 10 AM–6 PM

5. Return Shipping

For approved returns caused by a damaged, defective, incorrect, or incorrectly described product, Vedickriti will cover the return shipping cost.

We will provide the appropriate instructions for returning the product.

6. Refunds

Once the returned product has been received and inspected, we will confirm whether the refund is approved.

Approved refunds will be issued to the original payment method used to place the order.

The time taken for the refund to appear in your account may depend on your bank, payment provider, or card issuer.

7. Non-Returnable Situations

Returns may not be accepted when:

• The return request is made more than 3 days after delivery
• The issue does not fall under our eligible return reasons
• The product has been damaged due to misuse or improper handling after delivery
• The product has been intentionally altered or damaged by the customer

8. Order Issues

If you receive the wrong, damaged, or defective product, please contact us as soon as possible. We recommend keeping the product, packaging, and shipping materials until your return request has been resolved.

9. Contact Us

If you have any questions regarding returns or refunds, please contact us:

Vedickriti LLP
📍 Veerbhadra, Rishikesh, Uttarakhand, India
📧 KritiVedic@gmail.com
📞 +91-8679229227

Customer Support Hours: Monday–Friday, 10 AM–6 PM